Platform Highlights

Automatic photo capture guidance with low-light detection and pose outlines.

Define evaluation types, photo requirements, and patient flows.

Create and manage treatment plans with photo comparison, annotations, version history and a streamlined clinician workflow.

Record treatment start and end dates per patient. The patient summary displays an open/closed treatment length chip for at-a-glance visibility.

Automated and transactional emails with your clinic’s logo and colors.

Send manual or automated SMS messages with short links.

Reminders for quotes, evaluations, and issues trigger automatically.

Existing patients can self-book 30-minute Jitsi video consultations with the next available Treatment Planning Coordinator, either from their dashboard or from a secure admin-issued booking link.

Patient engagement incentivisation through gamification.

Native OS push notifications delivered even when the browser tab is closed. Installed PWA users receive real-time alerts for new patients, evaluations, trial sign-ups, and pose feedback. Falls back to email automatically.

Bell icon in the app bar with a live unread count badge. Clicking opens a panel of recent notifications with title, summary, and relative timestamp. Mark individual or all notifications as read instantly.

Control your logo, colors, and branding across your platform.

Every email reflects your brand design and tone.

Theme inheritance keeps multi-clinic branding consistent.

Users can switch between Light, Dark, and Auto (follows OS setting) — preference is saved per device. The dark theme derives accent colours from the company’s brand palette for a consistent branded experience.

Create quotes with upsells, vouchers, and real-time totals.

Quotes convert to orders automatically upon acceptance.

Reward patients with custom vouchers and promo codes.

Smart reminders between 9am–7pm for optimal engagement.

Automate cleanups, updates, and communications behind the scenes.

Admins can run specific scheduled jobs anytime.

Fully documented public API for secure integration with practice systems, websites, and third-party tools — enabling automation, data sync, and custom workflows.

Notify external systems in real time when key events occur — such as new patients, evaluations completed, or quotes accepted.

Automatically scans connected Outlook or Gmail accounts for unread messages, matches senders to existing patients, and generates actionable tasks — ensuring no enquiry is ever missed.

Dashboard splits stats from actionable to-dos, ensuring no outstanding tasks are missed. Badge counters surface outstanding actions across all categories at a glance.

Filterable report showing average, shortest, and longest treatment durations with a full per-patient breakdown. Supports company and date-range filters including presets.

Calculates chair-time saved, travel-time saved, and CO₂ reduction based on completed remote assessments — quantifying the sustainability value of each virtual consultation.

Manage support issues between admin and patient.

Issues automatically remind or close after inactivity.

Attach files, track replies, and log resolutions.

Create, assign, and track tasks across your team. Tasks can be linked to patients, assigned to specific users for accountability, and configured with resolution rules. Dashboard tracks task stats in real time.

Manage multiple clinics or locations from a single account. Switch focus between companies instantly from the avatar menu — keeping actions, stats, and dashboards scoped to what’s relevant.

A central place for guides and updates, helping users understand and manage more advanced features.

Patients report issues without needing to log in — broken braces, wire problems, pain, and more are captured instantly via a guided public page.

Issues are categorised by type and sub-type using a configurable triage tree — so clinicians receive structured, actionable information.

Prospective patients not yet in treatment are routed to appropriate treatment information and automatically created as a lead.

Each triage category defines required and optional photos — patients are prompted to upload exactly what the clinician needs.

New support requests create a patient record tagged with the issue category and origin, triggering instant clinician notification.

Admins can create, reorder, and manage triage categories, sub-categories, and photo requirements per company.

Minified assets and caching ensure fast response times.

Dynamic location pages and sitemaps boost visibility.

Installable progressive web app for ease and convenience.

Instant autocomplete search across patients, quotes, tasks, and key records — dramatically reducing navigation time for staff. Patients also benefit from a public-facing search for locations, treatments, and blog content.

Continuous improvements and new features every week.

Clinics always run the latest, fastest version.