The Virtual Consultant Online Platform for Orthodontists

Orthodontic software for UK practices collects patient photos and information before appointments, builds multi-option digital quotes, and automates follow-up reminders, so teams spend less time on manual admin and more time treating patients. In day-to-day terms it replaces the parts of the enquiry process that normally live in an inbox, a spreadsheet and a reception diary: capturing what a new enquiry needs before anyone picks up the phone, presenting treatment options in a form the patient can review at home, and chasing the ones who have not responded without a coordinator having to remember to do it.

No. Virtual Consultant Online adds a structured enquiry, assessment, quoting and follow-up layer on top of your existing systems, rather than replacing your core practice management software. Clinical records, appointment books and NHS claims stay where they are. The layer sits earlier in the journey — between a patient first getting in touch and treatment being accepted — which is the stage most practice management systems were never designed to handle. A public REST API and webhooks are available where you want the two to exchange data rather than run side by side.

Yes. Single-site practices use it to reduce the admin burden on a small team, while multi-site groups use it for consistent processes and centralised patient and quote management across locations. The difference is mainly what each is solving for: a single site is usually trying to stop enquiries being lost when the coordinator is with a patient, whereas a group is trying to make sure every site follows the same process and that performance can be compared across them. Multi-site management features cover routing, visibility and reporting across locations.

Practices can start a free trial immediately with no payment details required, and most teams are able to configure evaluation types and invite patients within the first session. There is no hardware to install and no implementation project to schedule, because patients use their own smartphone camera for photo submissions. The realistic first step is to set up one evaluation type, run a handful of real enquiries through it, and see how the quote and follow-up sequence behaves before rolling it out to the whole team.

Yes. Patient data is processed and stored in accordance with UK GDPR requirements, which matters for regulated healthcare practices handling sensitive information. Third-party integrations receive only the data each one needs to function, so analytics and geolocation services do not receive clinical content. For a practice completing its own information governance review, a data processing agreement is available and the scope of each integration can be documented individually. Raise your specific governance requirements during a demo so they can be answered against your policies rather than in general terms.

The first step is to start a free trial or book a demo. A free trial requires no payment details and lets you configure an evaluation type and run real enquiries through it in your own time; a demo gives a guided walkthrough tailored to your current workflow, which tends to be more useful if you already know which part of the enquiry-to-acceptance journey is causing you problems. Practices comparing options usually do both — the demo to see the intended process, the trial to test it against their own patients.