Meet the Team

Virtual Consultant Online was built by an orthodontic therapist and a software engineer who combined clinical experience with cloud engineering skills to create a platform for managing remote assessments, patient intake and treatment workflows. Rather than adapting generic dental software, the pair designed every screen around how a UK orthodontic team actually works day to day, from first enquiry through to accepted treatment and ongoing monitoring.

Yes. Every workflow in Virtual Consultant Online is designed around orthodontic evaluation, treatment planning and patient journey management rather than generic dental or medical software. Terminology, quote structures, monitoring cycles and follow-up sequences all reflect how orthodontic practices actually operate, which is why teams switching from general practice-management tools often find onboarding faster than expected.

Yes. Clinics can customise evaluation types, messaging templates, follow-up workflows and branding so the platform matches their existing practice processes rather than forcing the team to adapt to a rigid template. Multi-site groups can also configure branding and workflow settings per location, while still reporting centrally from a single parent account.

Yes. The team includes an orthodontic therapist with over 20 years of dental experience across maxillofacial, restorative and orthodontic specialties, ensuring workflows reflect real clinical practice rather than a purely commercial view of how a practice runs. That clinical background shapes decisions on triage logic, monitoring cadence and what information a coordinator genuinely needs before a chair appointment.

Virtual Consultant Online ships new features and improvements on a continuous weekly release cycle, so practices automatically receive updates without any manual installation or downtime. Feature requests raised by practice teams during onboarding or support conversations regularly feed directly into the release roadmap, which keeps the platform aligned with how UK orthodontic teams are actually working.

Practices can book a free demo or start a free trial directly from the site, and the team is available to answer setup and workflow questions during onboarding and beyond. Support is provided by people who understand both the clinical and technical sides of the platform, so questions about workflow design get a practical answer rather than a generic script.