Bookable video consultations that fit inside your patient workflow
Patients book. The right coordinator is matched. The call happens. The record is updated. No third-party scheduling tool, no Calendly link in an email chain, no manually coordinated Zoom. Video consultations are a native part of the patient journey — not a bolt-on.
What does video consultations do?
Patients book. The right coordinator is matched. The call happens. The record is updated. No third-party scheduling tool, no Calendly link in an email chain, no manually coordinated Zoom. Video consultations are a native part of the patient journey — not a bolt-on.
Why practices use it
Patients expect flexibility. A patient who has completed a remote assessment and received a quote doesn't always want to travel in for a 15-minute conversation with a coordinator. A video call achieves the same thing, at a time that suits the patient — and the conversion rate from video consultation to accepted case is strong because intent is already high at that point.
Higher conversion on high-intent patients
Patients who have already completed an assessment and seen a quote are close to a decision. A 30-minute conversation at the right moment dramatically increases acceptance rates.
Serve patients who can't easily visit in person
Patients with demanding schedules, long travel distances, or caring responsibilities convert better when a video option removes the barrier to a consultation.
No third-party scheduling tool needed
Booking, availability management, and the consultation itself are all inside the platform — eliminating Calendly, Zoom, or Teams from your patient communication chain.
Free up in-practice consultation slots
Video consultations handle the 'decision conversation' without using a physical chair — preserving in-practice appointment capacity for clinical work.
Coordinator time used efficiently
Coordinators handle consultations from their desk during any available window — not requiring physical presence in a specific room at a specific time.
Professional patient experience
A frictionless in-browser video call, branded to your practice, signals professionalism — no awkward 'did you download Zoom?' moments.
Where it fits in practice
Video consultations are most valuable for practices where patients frequently need a conversation before committing — particularly higher-value treatments like clear aligner programmes, combined procedures, or patients who have received a multi-option quote and need help deciding.
Post-quote decision conversation
Give patients who've received a multi-option quote the option to book a video call with a coordinator to talk through their options before committing.
Warm lead follow-up
Proactively share a booking link with leads who haven't yet accepted a quote — giving them an easy, low-commitment next step.
Remote pre-consultation
For patients who live far from your nearest location, offer a video pre-consultation before asking them to commit to a travel appointment.
Complex treatment discussion
When a treatment plan involves multiple phases, combined procedures, or significant investment, a video consultation gives patients the confidence to proceed.
Coordinator-led patient activation
Coordinators identify stalled leads in the pipeline and proactively issue booking links — turning passive cases into active conversations.
Related practice search terms
Teams often compare this area using terms such as orthodontic video consultation software, virtual orthodontic consultation booking, online orthodontic consultation platform, orthodontic telehealth software, treatment coordinator video call, bookable video consultation dental practice. These phrases are covered naturally here so the page stays useful for people and discoverable for search engines.
How it connects
Video consultations sit naturally after remote assessment and digital quote — giving patients a human touchpoint to ask questions, address concerns, and make their decision with coordinator support. The booking link can be shared directly from a patient record or via an automated follow-up sequence.
Feature questions
Partnering with leading clinics, Virtual Consultant combines clinical expertise with advanced digital technology — making orthodontic care more efficient, accessible, and rewarding for both teams and patients.