What does Virtual Consultant Online do for orthodontic practices?

When a practice sends a photo request, the patient receives a link guiding them through capturing a standard set of orthodontic photos at home. The photos are submitted through the platform, the clinical team reviews them, and can respond with a quote or a triage outcome — all without requiring the patient to attend the practice first.

No. Virtual Consultant Online is designed to work alongside existing practice management software rather than replace it. The platform focuses on front-end patient acquisition and remote intake, covering the period from initial enquiry through to a confirmed treatment start, complementing the clinical and administrative workflows already in place. Appointments, clinical notes, imaging and billing continue to live in the practice's own software. What the platform adds is the pre-booking stage, a structured set of patient photos and answers that the team can review before the first appointment, so the first visit can start from a clearer picture.