NewSmile in the UK

Overview

NewSmile is a direct-to-consumer (DTC) clear aligner brand founded in Vancouver, Canada, which now sells in the US, Australia and the UK through a dedicated UK website. It is a live option for UK customers. Customers order an impression kit, take moulds at home (NewSmile also offers a 3D scan as an alternative), send them back in a prepaid box, and receive a 3D treatment preview before committing. NewSmile says its network of dentists and orthodontists decides whether each case is suitable, but the standard process has no in-person UK clinic visit. Its UK site offers daytime and nighttime aligners, retainers and night guards. NewSmile describes its products as MHRA approved, made from dental-grade BPA-free thermoplastic to ISO 13485 manufacturing standards. Those are company statements rather than independently verified facts.

Insurance Coverage in the UK

UK dental insurance and cash-plan orthodontic benefit is generally written for treatment prescribed and supervised by a registered UK dentist or orthodontist in person. A remote DTC model without an in-person UK clinician visit may not meet that requirement — check the specific policy wording and confirm with your insurer before assuming cover applies.

Financing & Payment Plans

In September 2026, NewSmile's UK site listed a regular one-off price of £1,849 for daytime aligner treatment, including the impression kit, a treatment preview, the aligners and a whitening product. It was selling at a heavily discounted promotional price at the time. It also offers a monthly plan with a down payment and 12 interest-free instalments, with no credit check. Promotional prices change often, so check the current figure and what's included, especially retainers, before ordering.

Best For: NewSmile Suitability by Condition

Underbite: Not recommended without clinician supervision. Underbite correction can involve significant bite change that benefits from in-person monitoring — the British Orthodontic Society advises against unsupervised aligner treatment for anything beyond the simplest cases. Overbite: Not recommended without clinician supervision. As with underbite, meaningful overbite correction is generally considered unsuitable for a fully remote, unsupervised model. Gaps / spacing: Mild cases only, with caution. Simple spacing is the case type most often marketed by DTC aligner brands, but even here the GDC and BOS recommend in-person assessment first to rule out gum disease or other issues a remote scan can miss. Crowding: Mild cases only, with caution. Mild crowding is sometimes marketed as DTC-suitable; moderate to severe crowding needs clinician assessment and is not appropriate for a remote-only model. Buck teeth / protrusion: Not recommended without clinician supervision. Protrusion correction typically needs attachments and monitoring that a fully remote model cannot provide safely.

Suitability for Kids & Teens

DTC aligner models generally aren't recommended for growing patients, since a still-developing dentition needs in-person clinical judgement that a remote model can't provide.

Useful related pages

Teeth straightening that is not supervised by a registered UK dental professional cannot include in-person monitoring, X-rays, or adjustment of your treatment if problems arise. The British Orthodontic Society advises patients to seek clinician-supervised treatment. This guide is for general information only. It is not a diagnosis, treatment plan, or substitute for advice from a registered dentist or orthodontist.