--- title: "Contact Virtual Consultant Online: Support and Demos" url: https://virtualconsultant.online/contact-us description: "Contact Virtual Consultant Online for patient guidance, practice demos, technical support, or partnership enquiries. We respond to all messages." updated: 2026-10-15T00:00:00Z publisher: Virtual Consultant Online --- # Contact Virtual Consultant Online Speak to us about patient assessments, practice workflows, technical support, demos, or partnership opportunities. [Book A Demo](https://virtualconsultant.online/book-demo) ## How Can We Help? Whether you are a patient looking for guidance, a practice exploring Virtual Consultant Online, or an existing customer needing help, use the details below or send us a message. Address 7 Prospect Avenue Leeds LS25 6LR Phone [07883251872](tel:07883251872) General Enquiries [hello@virtualconsultant.online](mailto:hello@virtualconsultant.online) Technical Support [tech@virtualconsultant.online](mailto:tech@virtualconsultant.online) --- [Our Locations](https://virtualconsultant.online/locations) [About Us](https://virtualconsultant.online/about/patients) ## Send Us A Message Complete the form and we’ll get back to you as soon as possible. Patients Looking for an orthodontic quote or treatment guidance? Start with a guided photo assessment. [Start Assessment](https://virtualconsultant.online/evaluations/quote) Practices Want to see how Virtual Consultant Online can support your practice, lead handling, and patient journeys? [Book A Demo](https://virtualconsultant.online/book-demo) Support Existing users can contact technical support for help with account, workflow, or platform queries. [Email Support](mailto:tech@virtualconsultant.online) Explore Browse treatment, cost, location, and patient guidance pages before getting in touch. [View Guides](https://virtualconsultant.online/guides) ### Contact FAQs How can I contact Virtual Consultant Online? There are three routes: the phone number and general enquiries email address listed on this page, a separate technical support email address for existing customers, and the contact form on this page. All enquiry types are welcome — patients with questions about a submitted assessment, orthodontic practices asking about pricing or onboarding, existing customers reporting a problem, and partnership enquiries. Choosing the right route speeds things up: technical issues go to the support address, while practices evaluating the platform are usually better served by booking a demo than by a written exchange. How quickly will I receive a response? We aim to respond to every enquiry as quickly as possible, and demo requests are typically followed up within one business day. Technical support queries from existing users are prioritised, since those usually involve someone unable to complete work in the platform. Response times are naturally shorter during UK business hours. If your enquiry concerns a specific patient assessment or an account issue, including the reference details or the account email in your first message avoids a round trip and generally gets the matter resolved in a single reply. I am a patient — how do I get help with my orthodontic assessment? Start with a guided photo assessment if you have not submitted one yet — it is the route through which patient cases are reviewed and matched to a practice. If you have already submitted an assessment and have a question about it, use the contact form on this page or email the general enquiries address, and include your reference details so the case can be located quickly. Bear in mind that this team handles platform and assessment queries; clinical questions about treatment already underway should go to the practice treating you. Can I book a demo of Virtual Consultant Online for my practice? Yes. Select the Book A Demo option on this page to arrange a walkthrough of how the platform handles patient assessment, enquiry and lead handling, digital quoting, and follow-up workflows. A demo is generally more useful than an email exchange for a practice evaluating options, because it can be run against the parts of your enquiry-to-acceptance process that are actually causing problems. Practices that prefer to explore first can start a free trial instead, which requires no payment details. What should I contact technical support about? Technical support handles account access problems, platform errors, questions about how a workflow behaves, and integration or API queries — and it is for existing Virtual Consultant Online customers. Use the technical support email address listed on this page rather than the general enquiries address, as support queries from existing users are prioritised. If you are not yet a customer and your question is about pricing, onboarding timelines, data migration or whether the platform fits your practice, use the contact form or book a demo instead. Can orthodontic practices ask questions about pricing or onboarding before signing up? Yes. Practices considering Virtual Consultant Online can contact the team directly with questions about pricing, onboarding timelines, data migration, or how the platform fits an existing workflow, either through the contact form or by booking a demo for a live walkthrough. Explore your options Quick links Not sure where to start? Use these quick links to explore orthodontic treatments, typical costs, and helpful guides that explain what different options involve. Whether you're researching braces or clear aligners, comparing pricing, or just getting a feel for what comes next, you can browse at your own pace and come back when you're ready to request a quote. Explore [Get Quote](https://virtualconsultant.online/evaluations/quote) [Costs](https://virtualconsultant.online/costs) [Browse Treatments](https://virtualconsultant.online/treatments) [Teeth Straightening](https://virtualconsultant.online/treatments/teeth-straightening) [Browse Problems](https://virtualconsultant.online/problems) [Locations](https://virtualconsultant.online/locations) [Near Me](https://virtualconsultant.online/locations/orthodontic-treatment-near-me) [NHS Eligibility Checker](https://virtualconsultant.online/about/do-i-qualify-for-nhs-treatment) [IOTN Score Checker](https://virtualconsultant.online/about/iotn-score-checker) [How To Take Orthodontic Photos](https://virtualconsultant.online/about/process/how-to-take-orthodontic-photos) [Online Orthodontist](https://virtualconsultant.online/guides/online-orthodontist-uk) [Research Papers](https://virtualconsultant.online/research) [Social Channels](https://virtualconsultant.online/social) Citation details Title Contact Us | Virtual Consultant Online Publisher Virtual Consultant Online Published 2022-06-01 Updated 2026-10-15 URL [https://staging.virtualconsultant.online/contact-us](https://staging.virtualconsultant.online/contact-us)