--- title: "Meet the Virtual Consultant Online Team" url: https://virtualconsultant.online/about/team description: "Virtual Consultant Online is built by an orthodontic therapist and a software engineer who combine clinical and technical expertise for UK practices." updated: 2026-09-06T00:00:00Z publisher: Virtual Consultant Online --- # Meet the Team Virtual Consultant Online was built by an orthodontic therapist and a software engineer, pairing 20+ years of clinical experience with modern cloud engineering to serve UK orthodontic practices. Virtual Consultant Online is built and run by an orthodontic therapist and a software engineer, who combine over 20 years of clinical experience with modern cloud engineering to serve UK orthodontic practices. ## Zoe Bakal Subject Matter Expert | Orthodontic Therapist Zoe brings over 20 years of expertise in dentistry to our practice, dedicating two days a week to providing exceptional patient care. Her approachable manner and clear communication ensure every patient feels comfortable and fully informed throughout their treatment journey. Beginning her career in 2001 as a dental nurse, Zoe built a strong foundation in Maxillofacial, Restorative, and Orthodontic specialties before advancing to become a highly skilled Orthodontic Therapist. Committed to excellence, she continually enhances her knowledge and adopts the latest techniques to achieve outstanding results for her patients. Outside the clinic, Zoe is an accomplished martial arts judge, enjoys dance classes, and treasures time with her family. ## Adam Bakal Technical Lead | Software Engineer Adam is a skilled Full-Stack Developer with extensive experience in .NET technologies, Angular, and Blazor. He specializes in building scalable, business-critical applications and cloud-based solutions on Microsoft Azure. Over the years, Adam has delivered a wide range of projects, from CRM systems to API integrations, while leading and mentoring development teams. Passionate about clean architecture and modern practices, he continues to refine his skills and explore emerging technologies. Outside of work, Adam enjoys learning new tools, problem-solving, and supporting innovative tech projects. ## Where to go next [Main clinician landing page](https://virtualconsultant.online/about/clinicians) [Clinician feature hub](https://virtualconsultant.online/clinicians) [Platform highlights](https://virtualconsultant.online/about/platform-highlights) [Book a demo](https://virtualconsultant.online/book-demo) ### Frequently asked questions Who built Virtual Consultant Online? Virtual Consultant Online was built by an orthodontic therapist and a software engineer who combined clinical experience with cloud engineering skills to create a platform for managing remote assessments, patient intake and treatment workflows. Rather than adapting generic dental software, the pair designed every screen around how a UK orthodontic team actually works day to day, from first enquiry through to accepted treatment and ongoing monitoring. Is the platform built specifically for orthodontics? Yes. Every workflow in Virtual Consultant Online is designed around orthodontic evaluation, treatment planning and patient journey management rather than generic dental or medical software. Terminology, quote structures, monitoring cycles and follow-up sequences all reflect how orthodontic practices actually operate, which is why teams switching from general practice-management tools often find onboarding faster than expected. Can clinics customise the platform? Yes. Clinics can customise evaluation types, messaging templates, follow-up workflows and branding so the platform matches their existing practice processes rather than forcing the team to adapt to a rigid template. Multi-site groups can also configure branding and workflow settings per location, while still reporting centrally from a single parent account. Does the team have real clinical experience? Yes. The team includes an orthodontic therapist with over 20 years of dental experience across maxillofacial, restorative and orthodontic specialties, ensuring workflows reflect real clinical practice rather than a purely commercial view of how a practice runs. That clinical background shapes decisions on triage logic, monitoring cadence and what information a coordinator genuinely needs before a chair appointment. How often is the platform updated? Virtual Consultant Online ships new features and improvements on a continuous weekly release cycle, so practices automatically receive updates without any manual installation or downtime. Feature requests raised by practice teams during onboarding or support conversations regularly feed directly into the release roadmap, which keeps the platform aligned with how UK orthodontic teams are actually working. How can a practice get in touch with the team? Practices can book a free demo or start a free trial directly from the site, and the team is available to answer setup and workflow questions during onboarding and beyond. Support is provided by people who understand both the clinical and technical sides of the platform, so questions about workflow design get a practical answer rather than a generic script. ## See it with your own practice Start a free trial to explore the platform with your own patients. No payment details required, or book a demo for a walkthrough first. [Start free trial](https://virtualconsultant.online/account/register) [Book a demo](https://virtualconsultant.online/book-demo) Citation details Title Meet the Virtual Consultant Online Team Publisher Virtual Consultant Online Published 2022-06-01 Updated 2026-09-06 URL [https://staging.virtualconsultant.online/about/team](https://staging.virtualconsultant.online/about/team)