--- title: "Orthodontic Software Features UK 2026" url: https://virtualconsultant.online/about/platform-highlights description: "Virtual Consultant Online includes AI smile preview, guided photo intake, digital quotes, automated follow-up and white-labelling in one platform." updated: 2026-09-04T00:00:00Z publisher: Virtual Consultant Online --- Platform Features # Turn Enquiries into Patients. Automatically. Everything your orthodontic practice needs — from AI smile preview to automated follow-up — in one fully white-labelled platform. [Book a free demo](https://virtualconsultant.online/book-demo) [Start free trial](https://virtualconsultant.online/account/register) No card required • Setup in minutes • Cancel anytime 30+ Platform features 100% White-label ready 9 Workflow areas covered 52/yr Shipping cycles Smart Evaluation Management [AI Smile Preview Upload a photo, get an instant before-and-after preview. Capture leads before they book elsewhere. Learn more →](https://virtualconsultant.online/clinicians/features/ai-smile-preview) [AI-Driven Photo Intake Pose guides and low-light detection mean clinicians receive usable images first time — no chasing. Learn more →](https://virtualconsultant.online/clinicians/features/guided-photo-intake) Customisable Workflows Define evaluation types, photo sets, and patient flows to match your exact clinical process. [Treatment Planning Photo comparison, annotations, and version history — all in one streamlined clinician view. Learn more →](https://virtualconsultant.online/clinicians/features/remote-assessments) Treatment Tracking Record start and end dates per patient. Open/closed treatment length is surfaced at a glance. [Oral Health Analysis Multi-metric photo analysis covering plaque, gum concerns, and decay — helping prioritise remote reviews. Learn more →](https://virtualconsultant.online/clinicians/features/oral-health-analysis) [Patient Referrals A unique link lets referring dentists send you patients directly — no account needed. Creates the patient and a task for your team automatically. Learn more →](https://virtualconsultant.online/dentists) Communication & Engagement Branded Email System Automated and transactional emails fully styled to your brand — no extra design work. SMS with Short Links Manual or automated SMS at any stage of the patient journey, with click-through tracking. [Smart Follow-Up Perfectly timed reminders and nudges from first enquiry to treatment start — without touching a keyboard. Learn more →](https://virtualconsultant.online/clinicians/features/automated-follow-up) Bulletin Board Push practice announcements to staff or patients, with read tracking and auto-expiry. [Push Notifications Real-time native OS alerts for new patients, evaluations, and quotes — even when the browser is closed. Learn more →](https://virtualconsultant.online/clinicians/features/push-notifications) [Bookable Video Consultations Patients self-book 30-minute Jitsi calls with the next available coordinator, day or night. Learn more →](https://virtualconsultant.online/clinicians/features/video-consultations) Branding & White-Labelling [Custom Theming Your logo, colours, and brand everywhere — patients never see our name. Learn more →](https://virtualconsultant.online/clinicians/features/white-labelling) [White-Label Emails Every email perfectly on-brand, with no per-email setup needed. Learn more →](https://virtualconsultant.online/clinicians/features/white-labelling) [Multi-Site Branding Theme inheritance keeps every clinic in your group consistently branded from one config. Learn more →](https://virtualconsultant.online/clinicians/features/white-labelling) Dark / Light Mode Users switch themes per device. Dark mode derives accent colours from your brand palette automatically. Ready to see it live? A 30-minute demo shows more than a page ever could. [Book your demo →](https://virtualconsultant.online/book-demo) Quotes, Orders & Vouchers [Multi-Option Quotes Present metal vs aligner options side by side. Patients accept digitally — quotes auto-convert to orders. Learn more →](https://virtualconsultant.online/clinicians/features/digital-quotes) Order Automation Zero manual steps between quote acceptance and order creation. [Voucher System Reward patients with custom promo codes to drive conversions and re-engagement. Learn more →](https://virtualconsultant.online/clinicians/features/vouchers-promotions) Supplier Management Maintain supplier records and link products — keeping purchasing clean and auditable. Automation & Integrations [Practice Automations Configure follow-up schedules around evaluations, quotes, and consultations. Set it once — the platform handles the rest. Learn more →](https://virtualconsultant.online/clinicians/features/automated-follow-up) Background Jobs Cleanups, updates, and comms run silently in the background with full admin visibility. [Public REST API Fully documented API for syncing with practice management systems, websites, and third-party tools. Learn more →](https://virtualconsultant.online/clinicians/features/integrations-api) [Webhooks Fire real-time events to external systems when patients, evaluations, or quotes are created or updated. Learn more →](https://virtualconsultant.online/clinicians/features/integrations-api) [Mailbox Intelligence Auto-scans Outlook or Gmail, matches senders to patients, and creates actionable tasks — so no enquiry slips through. Learn more →](https://virtualconsultant.online/clinicians/features/integrations-api) Dashboard & Reporting [Intelligent Dashboard Outstanding actions separated from stats — badge counters surface everything that needs attention now. Learn more →](https://virtualconsultant.online/clinicians/features/practice-dashboard) [Patient Journey Board Kanban from lead through quote, order, active treatment, and closure. Spot stalled records in seconds. Learn more →](https://virtualconsultant.online/clinicians/features/patient-journey-board) [Patient Funnel Track conversion from evaluation request to treatment start with issue-resolution and automation-health signals. Learn more →](https://virtualconsultant.online/clinicians/features/patient-funnel) User Engagement Activity leaderboards, adoption insights, peak usage times, and search trends — in one cached report. Treatment Length Report Average, shortest, and longest treatment durations with full per-patient breakdown and date-range filters. [Environmental Impact Quantify chair-time, travel, and CO₂ saved through remote assessments — a compelling sustainability story. Learn more →](https://virtualconsultant.online/clinicians/features/environmental-impact) Explore every feature in depth The clinician hub has focused deep-dives for every workflow area. [Open feature hub →](https://virtualconsultant.online/clinicians) Triage Engine [Public Support Form Patients report broken braces or pain without logging in — captured instantly via a guided public page. Learn more →](https://virtualconsultant.online/clinicians/features/triage-engine) [Smart Category Routing A configurable triage tree structures every submission so clinicians receive actionable, categorised info. Learn more →](https://virtualconsultant.online/clinicians/features/triage-engine) [Pre-Treatment Pathway Prospective patients are routed to the right info and auto-created as leads. Learn more →](https://virtualconsultant.online/clinicians/features/triage-engine) [Configurable Categories Admins manage triage categories, sub-types, and required photos per company — no code needed. Learn more →](https://virtualconsultant.online/clinicians/features/triage-engine) Administration & Team Tools [Team Tasks Create, assign, and track tasks across your team — with patient links, accountability rules, and live stats. Learn more →](https://virtualconsultant.online/clinicians/features/team-tasks) [Multi-Site Management Manage multiple clinics from one account. Switch context instantly — everything scopes to the active site. Learn more →](https://virtualconsultant.online/clinicians/features/multi-site-management) [Rota Management Plan shifts, annual leave, and sickness across day, week, and month views for every role. Learn more →](https://virtualconsultant.online/clinicians/features/rota-management) Help Center In-platform guides for key workflows reduce training time and help staff self-serve. Practice Details Page Address, map, directions, parking, weather, and team profiles — all auto-shown when your profile is complete. Performance & Reliability Fast Load Times Minified assets, server-side rendering, and aggressive caching for sub-second page loads. SEO Architecture Dynamic location pages, structured data, and sitemaps — more visibility without extra effort. [Progressive Web App Installable on any device. Works offline. Feels native. Learn more →](https://virtualconsultant.online/clinicians/features/progressive-web-app) Site-Wide Search Instant autocomplete across patients, quotes, tasks, and key records — navigation almost disappears. Weekly Releases New features and improvements ship every week. Every practice gets them automatically. ## Frequently asked questions What is the AI smile preview feature? The AI smile preview tool allows patients and prospective leads to upload a photo and instantly generate a before-and-after orthodontic visualisation. It is available as a public lead-capture tool and as a secure patient-facing feature, and helps practices convert enquiries into consultations. Usage is billed on a per-generation basis. Does Virtual Consultant Online include automated patient follow-up? Yes. The platform includes practice-level automation that can be configured to send reminders, nudges, and follow-up messages at specific points in the patient journey — from initial evaluation request through to quote acceptance and treatment start. Automations reduce manual admin and help prevent patient drop-off. What guided photo intake tools does the platform provide? Patients are guided through a structured photo capture journey using step-by-step prompts for front, side and bite angles, so the practice receives a consistent image set for every case. The platform includes AI-driven pose guidance and low-light detection, which flag a poor shot at the moment it is taken rather than after submission. That removes most of the back-and-forth involved in chasing usable photographs, and it means a clinician reviewing the case remotely can reach a view without asking the patient to start again. Can orthodontic practices white-label the platform? Yes. The platform supports full white-labelling, including custom logo, brand colours, email design and subdomain configuration, so patients see the practice's own brand rather than any Virtual Consultant Online branding. Every automated and transactional email is styled to match without per-message setup work. Multi-site groups can use theme inheritance, which lets each child company reflect its own local brand while still inheriting the parent group's defaults, so a new location can be launched without rebuilding the whole theme. Does the platform support multi-option digital quoting? Yes. Clinicians can build a single quote presenting several treatment options side by side — metal braces, ceramic braces, and clear aligners, for example — each with its own pricing, expected timeline, and explanatory notes, so the patient compares like for like in one place rather than across separate documents or a phone conversation. Patients review and accept digitally, and an accepted quote converts straight into an order without the coordinator re-keying anything. Because the options and prices are recorded as structured data, the practice can also see which combinations were offered and which were taken up. What triage capabilities are included? The platform includes a public-facing triage form that allows patients to report orthodontic issues such as broken braces or wire problems without logging in. Issues are categorised by a configurable triage tree, photo requirements are defined per category, and new submissions trigger instant clinician notification. Is there an API for integrating Virtual Consultant Online with practice systems? Yes. The platform provides a fully documented public REST API alongside webhook support for real-time event notifications, so an external system can be told the moment a patient, evaluation or quote is created or updated. This enables integration with practice management systems, practice websites and third-party tools for data synchronisation, automation and custom workflows. Inbox automation also connects to Outlook and Gmail, matching incoming messages to the right patient record so enquiries are not missed. How often is the platform updated? Virtual Consultant Online follows a continuous delivery model, with improvements and new features shipped on a weekly cycle. Every practice automatically runs the latest version, so there is no manual update process, no version management and no downtime window to plan around. Feature requests raised by practice teams during onboarding or support conversations feed directly into the release roadmap, which keeps the platform aligned with how UK orthodontic teams are actually working rather than a fixed annual release plan. ## Your practice. Fully automated. Join practices already converting more leads, saving hours of admin, and delivering a premium patient experience. [Book a free demo](https://virtualconsultant.online/book-demo) [Start free trial](https://virtualconsultant.online/account/register) No credit card required Full white-label included Weekly feature updates Cancel anytime Citation details Title Orthodontic Software Features UK 2026 Publisher Virtual Consultant Online Published 2022-06-01 Updated 2026-09-04 URL [https://staging.virtualconsultant.online/about/platform-highlights](https://staging.virtualconsultant.online/about/platform-highlights)